Is eComm Module the remote control for support?

The eComm Module serves as a network communicator that provides a connection between EAS devices or people counters and a setup server or monitoring server. The eComm Module allows data to be collected automatically From EAS devices and people counters and also allows for remote maintenance of connected devices. The eComm can also be configured so that it acts as a server for local configuration and data collection of connected devices through the LAN, without an internet connection.

Josef Technical Support